Did you know that Chronic Care Management (CCM) programs are beneficial to both your patients and your MIPS cost score? Better care management for patients expands access, improves medication adherence, and reduces unnecessary hospitalizations and emergency department visits; which in turn can improve the cost performance category of your MIPS score! There are important steps to take in order to get a CCM program started at your practice. You should first begin by assessing your CCM options and your workflow. Determine whether an in house or outsourced CCM program best fits your practice’s current workflow. Outsourced programs are available right in your community or state! If you would like information on what is offered in your area, reach out to the New England QPP Support Center and we can direct you to the appropriate programs. Next, identify eligible beneficiaries by reviewing the population of your patients with two or more chronic conditions and ask each of your clinicians to do the same. The more patients eligible and willing to participate, the more improvement you will see to their health your MIPS cost performance score!

If you are interested in starting your own CCM program at your practice but don’t know where to start, please see the CMS Chronic Care Management Services Fact Sheet or call the New England QPP Support Center at 1-866-288-8292.